FAQ

  • What is your return policy?

    Our return policy allows you to return any item within 30 days of purchase, as long as it is in its original condition with the tags still attached, customer will also pay for return shipping. Please Contact support if you wish to return.

  • How long does shipping take?

    We offer standard shipping, which usually takes 5-10 business days. However, please note that shipping times may vary depending on your location and the current volume of orders.

  • Do you offer international shipping?

    Yes, we do offer international shipping on most of our products. Keep in mind we are based in Australia.

  • What payment methods do you accept?

    We accept all major credit cards, including Visa, Mastercard, American Express. We also offer the option to pay with PayPal and Afterpay. Please note all prices are in AUD.

  • How can I track my order?

    Once your order has been shipped, you will receive a confirmation email with a tracking number and a way to access your tracking.

  • How do I contact customer support?

    Our customer support team can be contacted at contactpfkb@gmail.com